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<channel><title><![CDATA[KELLY MISTRY - Thoughts]]></title><link><![CDATA[https://www.kellyrmistry.com/thoughts]]></link><description><![CDATA[Thoughts]]></description><pubDate>Wed, 15 Apr 2026 09:23:17 -0700</pubDate><generator>Weebly</generator><item><title><![CDATA[Team Collaboration Part Eight]]></title><link><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-part-eight]]></link><comments><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-part-eight#comments]]></comments><pubDate>Mon, 11 Oct 2021 16:05:07 GMT</pubDate><category><![CDATA[Team Collaborations]]></category><guid isPermaLink="false">https://www.kellyrmistry.com/thoughts/team-collaboration-part-eight</guid><description><![CDATA[Quitting: Always an option to consider  Quitting anything can be very challenging for many of us. Obviously there are issues of financial security, health insurance coverage (in the US) and future career prospects that have to be addressed if quitting a team requires quitting a job, and those practicalities are important. However, even in situations where livelihoods are not at stake, many people think of quitting as a personal failure and consequently don&rsquo;t even consider it as an option u [...] ]]></description><content:encoded><![CDATA[<h2 class="wsite-content-title"><font color="#050505">Quitting: Always an option to consider</font></h2>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">Quitting anything can be very challenging for many of us. Obviously there are issues of financial security, health insurance coverage (in the US) and future career prospects that have to be addressed if quitting a team requires quitting a job, and those practicalities are important. However, even in situations where livelihoods are not at stake, many people think of quitting as a personal failure and consequently don&rsquo;t even consider it as an option unless desperate. In a team context, it can feel particularly difficult to quit because then you will feel like you are letting down the team or leaving your fellow team members in the lurch. Whatever the reasons, quitting is a very context-dependent decision that only you can make. The purpose of this article is not to persuade you that quitting is always the answer in specific situations but rather to normalize at least considering quitting. Making a good decision about your continued involvement in a team is difficult without carefully considering all of the options, and quitting is always an option that should be considered, however difficult and complicated that might be to choose</span></span></div>  <div>  <!--BLOG_SUMMARY_END--></div>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">&nbsp;If quitting has occurred to you at all while working in a team, then probably it is a good option to consider carefully, as well as why that thought occurred to you. Sometimes a variety of factors combine to make a team working context difficult or toxic, and it can be useful to pick these factors apart to see if some or all of them can be addressed, perhaps as described in other parts of this series (for example, in parts </span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-series#:~:text=Some%20common%20issues%20that%20arise%20when%20some%20or%20all%20of%20these%20elements%20are%20missing%20and%20what%20you%20can%20do%20about%20it%2C" target="_blank"><span style="color:rgb(17, 85, 204)">three</span></a><span style="color:rgb(0, 0, 0)">, </span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-series#:~:text=Considerations%20when%20giving%20and%20receiving%20constructive%20feedback%2C" target="_blank"><span style="color:rgb(17, 85, 204)">six</span></a><span style="color:rgb(0, 0, 0)"> and </span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-series#:~:text=Conflict%20resolution%20strategies%20from%20a%20non-leadership%20position%2C%20and" target="_blank"><span style="color:rgb(17, 85, 204)">seven</span></a><span style="color:rgb(0, 0, 0)">). However, there are some red flags that may arise making quitting a particularly important option to consider, including repeated failures to achieve conflict resolution, if your personal objectives are always ignored in favor of team cohesion and/or project objectives, and if communication about project processes requires huge amounts of time and energy throughout the life of the project.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Probably one of the most common reasons behind why someone will quit a team is the inability, either by them or the team as a whole, to resolve conflicts. A particular red flag is when attempts at conflict resolution have been made, perhaps for multiple different conflicts, and they either are not resolved or are never resolved in a way that is respectful to you, as a conflict participant. This is particularly important if the conflict arises from someone who is displaying repeated and unchecked toxic behavior towards you. In those instances, using conflict resolution strategies yourself (like those described in </span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-series#:~:text=Conflict%20resolution%20strategies%20from%20a%20non-leadership%20position%2C%20and" target="_blank"><span style="color:rgb(17, 85, 204)">part seven</span></a><span style="color:rgb(0, 0, 0)">) may be an option, but sometimes even using those strategies can feel too risky and simply enduring the toxicity feels like the only option. Those instances are the times when considering quitting is especially important, although only you can make the decision of what the best choice is given all of the context.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Another red flag to watch out for is if your personal and professional objectives are not incorporated into the team environment at any point. Teams work best when the individuals involved feel valued on an individual level as well as part of the team, and supportive team environments should incorporate all of the types of objectives (as described in </span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-series#:~:text=Three%20types%20of%20objectives%20that%20you%20should%20work%20on%20keeping%20balanced%20when%20working%20in%20any%20team%20collaborations%20as%20an%20individual%2C" target="_blank"><span style="color:rgb(17, 85, 204)">part one</span></a><span style="color:rgb(0, 0, 0)">) as important to the success of the team. At the very least, your supervisor or team lead should be aware of your personal and professional objectives, and take these into account when supervising your place in the team. If team cohesion and/or project objectives are the only types of objectives that are valued, then it may be a good time to evaluate if your personal and professional objectives are being furthered by participating in this team. If the answer is no, and especially if it has been no for a while, then quitting is definitely an option that should be considered.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Sometimes, quitting a team before it becomes a toxic work environment is an excellent option. Communication about the key elements of the team (as described in </span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-two" target="_blank"><span style="color:rgb(17, 85, 204)">part two</span></a><span style="color:rgb(0, 0, 0)">), is something that should take a fair amount of time and energy on the part of all team members when the team is first formed, or perhaps when new team members join. However, if you are spending large amounts of time and energy discussing things like roles and responsibilities, project timelines and products, conflict resolution processes, and technical processes throughout the life of the project, then this may be a red flag of a dysfunctional team. Frequent conflicts and inability to make decisions about the basic functioning of the team are often symptoms of underlying issues, such as power struggles between team members. Dysfunctional teams are not automatically toxic environments for everyone, but they are often likely to become that way, particularly for the team members with the least power. Quitting a team before it becomes a toxic environment, if there are red flags that it is headed in that direction, is always an option that should at least be considered. Saving yourself from experiencing work-related trauma is a worthy goal for anyone, although of course only you can make the decision if this is the best choice given all of the context.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">The red flags described here are by no means an exhaustive list of scenarios when quitting a team might be the best option to consider. Each team environment is different and individuals all have different needs and priorities, so only you can truly know what circumstances will lead you to consider quitting as an option. Personally, I have felt better about the decision to quit a team when I know that I tried to understand the reasons that I found the team environment difficult or toxic and attempted to do what I could to address them. However, this often requires a lot of energy and frequently a significant amount of risk, and there have been times when I decided that quitting without trying to address the issues was the best option for me in that circumstance. Whatever your circumstances, the important thing is to know that quitting a team is always an option available to you, especially if you are feeling like enduring a toxic environment is your only choice.&nbsp;Even if there are logistical or practical reasons that make you decide that quitting isn&rsquo;t the best option at that time, considering it as an option can help to clarify what would need to change in order for quitting to be an option (saving a certain number of months&rsquo; worth of expenses, for example), and you can then start working towards that as a goal. </span></span><br /><br /></div>]]></content:encoded></item><item><title><![CDATA[Team Collaboration Part Seven]]></title><link><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-part-seven]]></link><comments><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-part-seven#comments]]></comments><pubDate>Mon, 04 Oct 2021 16:01:21 GMT</pubDate><category><![CDATA[Team Collaborations]]></category><guid isPermaLink="false">https://www.kellyrmistry.com/thoughts/team-collaboration-part-seven</guid><description><![CDATA[Conflict resolution strategies for those in non-leadership roles  Conflict is one of the hardest things to deal with in any team environment for most people, regardless of position. This is often because most of us are not taught how to handle conflict in a work environment, particularly interpersonal conflicts, and this often results in feelings of helplessness and conflict resolutions that don&rsquo;t satisfy all parties or lack of conflict resolution at all. While even those in leadership pos [...] ]]></description><content:encoded><![CDATA[<h2 class="wsite-content-title"><span><span style="color:rgb(0, 0, 0); font-weight:700">Conflict resolution strategies </span><span style="color:rgb(0, 0, 0); font-weight:700">for those in non-leadership roles</span></span></h2>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">Conflict is one of the hardest things to deal with in any team environment for most people, regardless of position. This is often because most of us are not taught how to handle conflict in a work environment, particularly interpersonal conflicts, and this often results in feelings of helplessness and conflict resolutions that don&rsquo;t satisfy all parties or lack of conflict resolution at all. While even those in leadership positions on a team may struggle with conflict, it is usually even more difficult to resolve conflicts if you are not in a position of leadership.&nbsp;</span>&nbsp;<br />&#8203;</span><br /><span><span style="color:rgb(0, 0, 0)">Having clear conflict resolution processes in place is a key element of any team collaboration, but realistically this is probably the element that is missing or miscommunicated about most often. In the absence of a more robust process, typically the default process for a team member in a non-leadership position is to make your supervisor or team lead aware of a conflict, and leave it up to them to come up with a process to resolve it. This strategy sometimes works fine, but if it fails or the conflict occurring is with the team lead or supervisor themselves, there is often no obvious recourse. This article offers a few alternative strategies to consider for dealing with conflict, including how to recognize productive vs destructive conflict, uncovering common roots of conflict, and the importance of seeking allyship support.</span></span></div>  <div>  <!--BLOG_SUMMARY_END--></div>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">First, it is worth examining the idea of &ldquo;conflict&rdquo; a bit more closely. Conflict occurs when people&rsquo;s beliefs, ideas, perspectives and/or experiences of reality are in opposition to each other. In US culture, conflict is often viewed as an automatically negative and undesirable interaction to participate in, and therefore many people try to avoid it. However, conflict can actually be a very productive process whereby people can be introduced to new ideas and perspectives and have the opportunity to integrate them into their worldview (although perhaps not right away). Conflict can also be a process by which your own ideas and beliefs can be refined and clarified because you are being pressured to defend them to someone else, which can be a very productive experience. In work environments, productive conflict between team members with different perspectives can actually produce much better results than teams that consist of people who share the same backgrounds and perspectives. This type of conflict does not usually require its own resolution process, and instead is something that occurs throughout the team collaboration process, with small resolutions occurring as ideas are developed and decisions are made.</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">The more commonly understood type of conflict is what I will call destructive conflict. I use &ldquo;destructive&rdquo; here to differentiate from &ldquo;productive&rdquo;, not as an indication of the seriousness of the conflict. Destructive conflict does not lead to benefits at the group level, and often negatively affects one or all of the individuals involved. It is important to note that destructive conflicts are not necessarily the result of bad faith intentions on the part of the conflict participants, and can simply be the result of a lack of conflict resolution skills on their parts or other factors. However, conflicts do arise where one or both parties have no intention of seeking a fair resolution to the conflict and further may be using the conflict as a tool to silence people, which I will term here as malicious conflict, as a subset of destructive conflicts.</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">One of the key differences between productive and destructive conflict (whether malicious or not) is a baseline practice of respect between conflict participants during the entire conflict, and the ability to separate the innate value of another person from their ideas or perspective. In productive conflicts, the conflict participants are able to separate their respect for the other participants as human beings and valuable team members from disagreement with their ideas or perspectives. An example of this is the process of giving constructive feedback, </span><a href="https://www.kellyrmistry.com/thoughts/team-collaborations-part-six" target="_blank"><span style="color:rgb(17, 85, 204)">as discussed in part six</span></a><span style="color:rgb(0, 0, 0)">, when one team member is giving another new information about how the receiver is affecting the giver or the team. The receiver then has the opportunity to integrate that new perspective and information, and make changes to their behavior. If this interaction is undertaken without respect for the other, either by the giver, the receiver or both, then it can quickly become a destructive conflict that needs to be resolved or it can poison the relationship. Destructive conflicts do not usually resolve on their own, and if they do, resentment and other bad feelings can linger and be ripe for future conflicts to develop with the same participants. Therefore, a separate resolution process is usually the best way to deal with them.</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">Destructive conflict can have different root causes, and uncovering the roots of a conflict can be very important to help choose the best strategy to address it. Sometimes something as simple as communication methods can result in a destructive instead of productive conflict. If it feels like that may be the root cause of a budding conflict, a resolution strategy to take may be as simple as asking the other conflict participant what their preferred communication is, or asking them if they would mind using your preferred communication method. Using my own communication preferences as an example, if a response to an email makes it clear that a misunderstanding is occurring or feelings have been hurt, I immediately ask for an in-person (or zoom) meeting to discuss it (my preferred method of conflict communication), which sometimes results in resolving the conflict before it really starts. It&rsquo;s important to note here that this scenario, and any of the root causes discussed below, are things to consider that might be affecting both the person you are in conflict with AND yourself.&nbsp;</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">Another common root cause for conflict is when one conflict participant is projecting frustrations with something or someone else onto the other participant. This type of root cause is more difficult to deal with because it can be hard to spot, particularly if the team members don&rsquo;t know each other well. A common way that this can manifest is when there are historical issues within a team that a new member may not be aware of and their presence, behavior or ideas is triggering past conflict dynamics. This type of root cause is usually characterized by a much higher level of emotion being present than the facts of the conflict seem to support. Whether you are the one projecting or it is the other person, it&rsquo;s important to remember that feelings are always valid, but they are not necessarily based in the reality shared with other people, particularly during conflict, and this can make it difficult to resolve the actual conflict. The best way to approach a conflict where the other conflict participant appears to be projecting onto you may be to call out that you think this is what is happening to the other person.&nbsp;</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">Prejudice and biases, both conscious and unconscious, can very frequently be the root causes of conflict. These causes can be even more difficult to address than projection because addressing the root cause directly is likely to be extremely risky for the person with less power, as these conflicts are characterized by at least a social identity-based power differential being in play. Unfortunately, this means that mitigation (i.e. survival) may be your best approach rather than resolution. Mitigation might look like avoidance of that person as much as possible, or it might mean doing your job to the absolute best of your ability to ensure that they have few concrete things to have conflict with you about. This strategy is very energy-intensive because you have to constantly self-monitor as well as monitor the other person, and it can take a significant toll over time. If this strategy is the only one that seems to be available to you for an extended period of time, it is a hallmark of a toxic environment. However, there is usually at least one other strategy that is an option to consider for conflicts where there is a large power differential and you have less power; seeking allyship support.</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">Seeking allyship support can be an effective strategy for many types of conflict where there is a power differential present (as described in </span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-five" target="_blank"><span style="color:rgb(17, 85, 204)">part five</span></a><span style="color:rgb(0, 0, 0)">), but it is a particularly important strategy for conflicts based on prejudice and bias root causes. By virtue of the nature of the conflict being prejudice or bias against you for an identity you hold or other unearned reason, you are unlikely to be an effective advocate for yourself. Therefore, finding someone (or multiple someones) who holds more power than you, either in the team or outside of it (if the team operates in an institution, for example), and asking them for help can be much more effective. Allyship support can be indirect, like providing advice and emotional support, or direct, such as advocating on your behalf or asking others with even more power to advocate on your behalf. The exact form that allyship takes will often depend on the relative power that the ally has, and the circumstances of the conflict. For example, if you ask a supervisor or team lead for allyship support, then a private conversation between them and the person instigating the prejudice-based conflict can be one approach. Alternatively, the ally can offer you advice about how to proceed, support you in a conversation with the other conflict participant directly by being there and backing up your experience, or they can participate in a reporting process about the other person&rsquo;s behavior, if that is available.&nbsp;</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">Conflict doesn&rsquo;t always occur between just 2 people, and these are just a few of the root causes and strategies that are possible. The key to approaching conflict resolution for destructive conflicts is to resist the perspective that it is just your problem to solve. Conflict can often have an isolating effect on the participants, and in malicious conflicts isolating and silencing an individual may actually be the primary goal of the conflict. Also, when you are participating in a destructive conflict, your perspective on that conflict and your participation in it can easily become skewed. The best way to combat this is to talk about the conflict with others and seek allyship at least in the forms of advice and emotional support. Conflicts inevitably have a negative effect on team cohesion, and therefore are best resolved in community, whatever form that takes, either within the team or outside of it. Outside perspectives and advice are always valuable, and seeking allyship in various forms may both help to resolve the conflict in front of you and strengthen team cohesion as a whole.<br /><br /><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-eight">Click here for Part Eight:&nbsp;</a></span></span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-eight">Quitting - Always an option to consider</a><span><span style="color:rgb(0, 0, 0)"></span></span><br /></div>]]></content:encoded></item><item><title><![CDATA[Team Collaborations Part Six]]></title><link><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaborations-part-six]]></link><comments><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaborations-part-six#comments]]></comments><pubDate>Mon, 27 Sep 2021 15:58:51 GMT</pubDate><category><![CDATA[Team Collaborations]]></category><guid isPermaLink="false">https://www.kellyrmistry.com/thoughts/team-collaborations-part-six</guid><description><![CDATA[Giving and receiving constructive feedback &#8203;  Giving and receiving constructive feedback is a critical skill set to develop in any work environment, but especially in team collaborations. A strong indicator of a healthy and supportive collaboration is that there is a process of some kind in place that allows any team member to give constructive feedback to any other member, whether directly or indirectly. The greatest strength of team collaborations is that many minds with different perspe [...] ]]></description><content:encoded><![CDATA[<h2 class="wsite-content-title"><span><span style="color:rgb(0, 0, 0); font-weight:700">Giving and receiving constructive feedback</span></span> <br />&#8203;</h2>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">Giving and receiving constructive feedback is a critical skill set to develop in any work environment, but especially in team collaborations. A strong indicator of a healthy and supportive collaboration is that there is a process of some kind in place that allows any team member to give constructive feedback to any other member, whether directly or indirectly. The greatest strength of team collaborations is that many minds with different perspectives and priorities are working on the same problem, but in order to truly take advantage of that, communication and especially exchanging of constructive feedback needs to be prioritized. This article discusses strategies and considerations to keep in mind when both giving and receiving constructive feedback.</span></span><br /><span></span></div>  <div>  <!--BLOG_SUMMARY_END--></div>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">Constructive feedback can be about different topics, but is most often about either how a team member communicates and interacts with other members of the team, or about how a team member is conducting their work, particularly if they are failing to meet timeline or production milestones. In most teams, the latter type of constructive feedback would most often be a conversation that only occurred between the team lead(s) or supervisor(s) and the team member. In that instance, receiving feedback is likely the only skill needed, although there may be scenarios where either actions or inactions on the part of the team lead(s) or supervisor(s) is actually the cause of the issue, in which case giving them that feedback may be a difficult but necessary part of the conversation.&nbsp;<br /></span></span><br /><span><span style="color:rgb(0, 0, 0)">When the constructive feedback is about how a team member communicates or interacts with others, it is often much less clear how that feedback can or should be conveyed. Additionally, the power dynamics at play, as discussed in <a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-five" target="_blank">part five,</a> are very relevant to what strategies might be preferred both by the giver and receiver of constructive feedback.&nbsp;<br /></span></span><br /><span><span style="color:rgb(0, 0, 0); font-weight:700">Giving feedback<br /></span></span><br /><span><span style="color:rgb(0, 0, 0)">The first decision to make when giving feedback is what method to use. The basic methods are: directly and one-on-one, directly and with a group for support, and indirectly through a third party. While giving direct feedback in a one-on-one conversation is often considered a best practice, there are many scenarios where this actually is not the best way to give feedback. Depending on the power dynamics involved or even just the size of the team, it may not be strategic or practical for feedback to be exchanged directly between two team members. In these instances, one option is to use third parties, most likely supervisors or team leads, who would receive feedback from one party and give it to the other. Direct feedback also does not have to be given in a one-on-one communication. If there is a large power differential involved where the feedback giver has significantly less power than the receiver, sometimes a group has both a better chance of constructively giving the feedback and the original giver will have a better chance of being protected from retaliation or censure. A group may also be helpful even if no negative consequences are likely, considering that most people have a difficult time offering critique to those with more power than them, and it may be a choice between asking others to help them give feedback or not give the feedback at all. On the other hand, if you as the feedback giver have more power than the receiver, then giving feedback in a group may be overwhelming and more likely to cause the person to shut down than in a one-on-one conversation.&nbsp;<br /></span></span><br /><span><span style="color:rgb(0, 0, 0)">If you have decided to give feedback directly, then there are a couple of strategies that you may consider using. First, if there is not already a process in place for you to give feedback to this team member and it would therefore be an unusual interaction, it is often a good idea to let someone know that you want to give them feedback, and ask them if they are comfortable receiving it at a specific time. This may feel awkward at first, but it can help to ensure that the person receiving the feedback will be more receptive if they&rsquo;ve had time to mentally prepare themselves a bit. If they ask to postpone, you can reschedule, and if they continually say no, then it is likely an indication that direct feedback is not the best approach with this person and it&rsquo;s time to consider an indirect method.&nbsp;<br /></span></span><br /><span><span style="color:rgb(0, 0, 0)">When you actually convey your feedback, you should of course describe the issue, but if possible spend more time on the change or outcome that you want to see than the problem. It&rsquo;s often easier to talk about possible solutions or fixes than how someone screwed up, for both parties. There&rsquo;s no need to gloss over the issue and its full impact, just don&rsquo;t stop the conversation there. However, in some scenarios, you may not have any suggested changes or outcomes and just need to make the other person aware of an issue - in this instance, be sure to be transparent about the fact that you don&rsquo;t have solutions and you&rsquo;re aware that that makes it harder to receive, but that it was important enough to give the feedback anyway.<br /></span></span><br /><span><span style="color:rgb(0, 0, 0); font-weight:700">Receiving feedback<br /></span></span><br /><span><span style="color:rgb(0, 0, 0)">Receiving constructive feedback can sometimes be an extremely disempowering experience, since you as the receiver may feel like you don&rsquo;t have any control over the conversation and you are being told about problems that you are causing or contributing to. The result of this will likely be feelings of defensiveness, and possibly shame and guilt depending on the content of the feedback. These are natural responses, but they can also be impediments to truly hearing what the other person is saying. If you need time to think about and process feedback and you have the option to ask for that time, do so.&nbsp;<br /></span></span><br /><span><span style="color:rgb(0, 0, 0)">One thing you can do in advance of receiving any feedback that will make that experience at least a bit easier is to make sure that you have shared your preferred communication methods (in person, email, etc.) for receiving feedback with your supervisor at least, and ideally with the whole team. Alternatively, if you&rsquo;re given the opportunity to have some control over how you receive feedback in a particular instance (as opposed to having it thrust on you), then ask that it be delivered in the manner you prefer. This makes it more likely that you&rsquo;ll fully hear what the other person is saying.&nbsp;<br /></span></span><br /><span><span style="color:rgb(0, 0, 0)">Once you have received feedback, in most instances there will be some change or desired outcome that the feedback giver is advocating for. Once you are implementing the feedback you&rsquo;ve been given, it&rsquo;s a good idea to ask for confirmation that you are in fact implementing it and that it is having the intended impact. This can hopefully turn into a conversation of mutual problem-solving (since implementing feedback is rarely a completely straightforward process) rather than just one person giving difficult feedback to another. Additionally, it reassures the feedback giver that you are taking their feedback seriously and are at least attempting to implement it.&nbsp;<br />&#8203;</span></span><br /><span><span style="color:rgb(0, 0, 0)">Power dynamics are just as important to consider as a feedback receiver as they are for a giver. If you have less power than the person giving the feedback and the feedback feels wrong or unfair, then if possible it may be a good idea to seek feedback from others on the team to see if it matches what you have been told. You don&rsquo;t have to accept all feedback you receive as implicit truth, although there is usually some piece of new information that is useful to glean out of any feedback given. If you have more power than the giver, then please thank the person offering the feedback. They probably agonized quite a bit over giving you this feedback and it took courage to do as it likely felt like a risky choice for them. Even if it doesn&rsquo;t feel good to receive the feedback in the moment, it will likely mean a lot to them if you acknowledge their effort.</span></span></div>  <div><div style="height: 20px; overflow: hidden; width: 100%;"></div> <hr class="styled-hr" style="width:100%;"></hr> <div style="height: 20px; overflow: hidden; width: 100%;"></div></div>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">Ultimately, the goal for giving feedback is to give another person the information they need to implement a change of some kind that will benefit you or the group as a whole, and the goal for receiving feedback is to fully understand the feedback you receive so that you can implement a needed change. This means that the process of giving and receiving feedback can greatly influence the desired outcome (a needed change occurring), and it is worth taking some time to consider how you can best approach both sides of this process. However, no matter which side of this interaction you are on, remember that you can only control your own actions and choices, not the other person's.<br /><br /><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-seven">Click here for Part Seven:&nbsp;</a></span></span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-seven">Conflict resolution strategies for those in non-leadership roles</a><span><span style="color:rgb(0, 0, 0)"></span></span><br /></div>]]></content:encoded></item><item><title><![CDATA[Team Collaboration Part Five]]></title><link><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-part-five]]></link><comments><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-part-five#comments]]></comments><pubDate>Mon, 20 Sep 2021 14:44:42 GMT</pubDate><category><![CDATA[Team Collaborations]]></category><guid isPermaLink="false">https://www.kellyrmistry.com/thoughts/team-collaboration-part-five</guid><description><![CDATA[How to analyze power dynamics in a team context, and why this is important  An important element of any teamwork environment is the power dynamics that exist in the group between individuals. In this context, power includes the real or perceived ability to make and/or influence decisions regarding the project and/or the team members&rsquo; involvement, including deciding who joins and leaves the team, as well as a less well-defined ability to influence how the team or team lead(s) perceive a tea [...] ]]></description><content:encoded><![CDATA[<h2 class="wsite-content-title"><span style="color:rgb(0, 0, 0)">How to analyze power dynamics in a team context, and why this is important</span></h2>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">An important element of any teamwork environment is the power dynamics that exist in the group between individuals. In this context, power includes the real or perceived ability to make and/or influence decisions regarding the project and/or the team members&rsquo; involvement, including deciding who joins and leaves the team, as well as a less well-defined ability to influence how the team or team lead(s) perceive a team member and their work. Power dynamics within a team can often influence people and events beyond the context of the team environment, particularly if you are likely to work with these collaborators in future teams, so it is always a good idea to pay attention to them.&nbsp;</span></span><br /><span><span style="color:rgb(0, 0, 0)"><br />&#8203;There are different sources for this power, some of which are relatively easy to identify and follow a clear structure while others can be invisible and difficult to define, but no less influential. An important characteristic of power dynamics is that they are often compounding; one individual on a team may have access to multiple sources of power, which can lead to significant imbalances and can be a fertile breeding ground for a toxic work environment. The most common power sources in any team, organized from most to least obvious, are institutional power, expert knowledge and/or seniority, access to resources and socially constructed identities.</span></span></div>  <div>  <!--BLOG_SUMMARY_END--></div>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">It is important to spend some time mapping out the power dynamics that exist in any team you are part of because they will influence any conflicts </span></span><span style="color:rgb(0, 0, 0)">that occur within the team</span><span><span style="color:rgb(0, 0, 0)">, often including ones that may appear on the surface to be a simple case of personalities clashing. Understanding how the power dynamics involved are influencing a conflict will help you to more clearly see the options that you can access to deal with it, particularly when assistance from other team members or from people outside the team would be the best strategy to take. This will be discussed further in part seven, <a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-seven" target="_blank">conflict resolution strategies from a non-leadership position</a>.&nbsp;</span></span><br /><span>&nbsp;</span><br /><em><strong><span><span style="color:rgb(0, 0, 0)"><font size="5">Sources of Power</font></span></span></strong></em><br /><span>&nbsp;</span><br /><strong><span><span style="color:rgb(0, 0, 0)">Institutional</span></span></strong><br /><span><span style="color:rgb(0, 0, 0)">In any workplace environment, the most obvious source of power is through the institutional hierarchy of the team and/or organization, and the roles that individuals hold in that hierarchy. A manager has more power than their subordinate because the former sets expectations for the latter&rsquo;s role, evaluates their performance and at least has influence if not final say over whether or not they remain in their position. This source of power is characterized by being formalized within the context of the team, and can be granted by others (if the team exists in the context of an organization or if the lead is decided by the team democratically) or claimed by a team lead, if they are the ones putting the team together.&nbsp;</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">Usually this type of power source is the easiest to map out, although there are circumstances when it may be less obvious. For example, someone that holds a senior position in an organization as a whole may not have a position of leadership on a particular team, but if other members of that team have less power than them in the organization outside the team, it will be a factor in the power dynamics of that team.&nbsp;</span></span><br /><span>&nbsp;</span><br /><strong><span><span style="color:rgb(0, 0, 0)">Expert Knowledge and/or Seniority</span></span></strong><br /><span><span style="color:rgb(0, 0, 0)">Team members who have greater seniority on a team or in an organization and/or who have expert knowledge in an area of relevance to the project also hold relatively obvious power on a team. Team leads may be particularly likely to hold this source of power as well as institutional power. However, in teams where the lead is new to the team or other team members have greater expert knowledge, it can lead to interesting dynamics as a result, either resulting in a positive environment where power is balanced among team members or a negative one where power struggles may occur. This source of power is generally characterized by being something that is slow to achieve but can&rsquo;t be given to you by others, nor can it be lost once you have it.&nbsp;</span></span><br /><span>&nbsp;</span><br /><strong><span><span style="color:rgb(0, 0, 0)">Access to Resources</span></span></strong><br /><span><span style="color:rgb(0, 0, 0)">An often less obvious potential source of power on teams is if members on the team have differing access to resources. &ldquo;Resources&rdquo; is deliberately vague as this can be very industry- or even team-specific. An example of this might include the financial ability to travel, perhaps to a conference or to meet with collaborators, if the project budget can&rsquo;t accommodate travel for team members and it is up to individuals to pay their own way. In this example, not being able to travel may mean that some team members are able to build stronger networking relationships with collaborators or future colleagues than others, or may even mean that important project decision-making is made de facto only by those members who were able to travel.&nbsp;</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">This power source doesn&rsquo;t have to be solely based on an individual&rsquo;s personal access to resources, it can also be a factor if a team consists of members from different organizations, and those organizations have different levels of resources. For example, a team member in one organization may be given few duties outside of their work on the team, and therefore will have a lot of time allotted to working on it, while a team member at a different organization may have many other duties assigned to them and may have significantly less time to spend on the team project. The team member with more time available is likely to receive more positive feedback and generally make a better impression on team leads than the other team member, which can impact reputations and future job prospects.&nbsp;</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">However &ldquo;resources&rdquo; is defined, an important characteristic of this power source is that it is determined by factors outside of the team itself and the role that team members hold on that team, and therefore can be easy to overlook. It also can sometimes be ameliorated, for example by making sure that any resources that the project requires are provided for in the project budget and are made available to all team members or by tracking team members&rsquo; contributions based on the resources (such as time) that they have available to the project.</span></span><br /><span>&nbsp;</span><br /><strong><span><span style="color:rgb(0, 0, 0)">Socially Constructed Identities</span></span></strong><br /><span><span style="color:rgb(0, 0, 0)">It should no longer be controversial to state that socially constructed identities, such as race, gender, and sexual orientation to name a few, play a role as a source of power in workplace environments. In the United States, the privileged identities that are most commonly sources of power are: white, cisgender male, heterosexual, Christian, lacking a disability, middle-to-upper socioeconomic class, and US citizen. If you hold one or more of these identities, then you have access to privileges that are invisible to you that often translate into advantages in work environments. If you do not hold one or more of these identities, you may experience overt to subtle discrimination and/or harassment as a result, and at the very least this identity or identities has the potential to place you at a disadvantage during conflicts and generally in times of stress for the team.&nbsp;</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">Until quite recently, this source of power was often the least obvious in work environments (at least to those with privileged identities), and in many cases there were active efforts to obscure it as a source of power. While these efforts have been challenged significantly across society in the past year, there are still many places where it is downplayed and discussing it as a source of power imbalance in a team context would be extremely risky. While this source of power can be extremely influential by itself in some team environments, it is more often a compounding source of power that combines with one or more of the other sources of power above to amplify some team members&rsquo; power over others.&nbsp;</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">Different industries and regional cultures often influence which socially constructed identities are particularly privileged in a given team. Additionally, most people hold both privileged and marginalized identities, which can make it difficult to determine when this source of power is a factor in a particular situation, or how exactly it is playing out. For example, if a conflict occurs between a white woman and a man of color or a straight person with a disability and a gay person without a disability, it may not be immediately obvious which privileged identity holds more power, and is likely to be very context specific. However, because the teams we work on operate within the larger society of the United States, we and our team dynamics are always affected to some extent by the values and prejudices of the larger society and it is important to keep this in mind when thinking about power dynamics on a team.&nbsp;</span></span>&#8203;</div>  <div><div style="height: 20px; overflow: hidden; width: 100%;"></div> <hr class="styled-hr" style="width:100%;"></hr> <div style="height: 20px; overflow: hidden; width: 100%;"></div></div>  <div class="paragraph"><span style="color:rgb(0, 0, 0)">All of the sources of power listed above are usually at play in any given team, and they have great influence over interactions and relationships between team members, especially in times of conflict. Humans in general are quite good at subconsciously analyzing power dynamics in any given social context, and we often act and react based on that subconscious understanding without consciously analyzing why we are doing it. By taking the time to consciously analyze power dynamics in a team, you will be better able to understand interactions and relationships, both your own and among other team members, that impact your personal and professional goals, the cohesion of the team, and sometimes the project&rsquo;s productivity. Understanding all of the factors that are contributing to a situation gives you the opportunity to consider more options for how to react or address it. This is especially important in times of conflict, when stress makes critical thinking difficult, and can make it seem like we have no choice but to endure a bad situation.&nbsp;<br /><br /><a href="https://www.kellyrmistry.com/thoughts/team-collaborations-part-six">Click here for Part Six:&nbsp;</a></span><a href="https://www.kellyrmistry.com/thoughts/team-collaborations-part-six">Giving and receiving constructive feedback</a><span style="color:rgb(0, 0, 0)"></span><br /></div>]]></content:encoded></item><item><title><![CDATA[Team Collaboration Part Four]]></title><link><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-part-four]]></link><comments><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-part-four#comments]]></comments><pubDate>Mon, 13 Sep 2021 17:54:37 GMT</pubDate><category><![CDATA[Team Collaborations]]></category><guid isPermaLink="false">https://www.kellyrmistry.com/thoughts/team-collaboration-part-four</guid><description><![CDATA[How to approach supportive vs challenging team environments  It is inevitable that some team environments will be better working environments than others. Challenging team environments can manifest in different ways, but a common theme is that it takes more emotional and mental energy to navigate team interactions and accomplish tasks than in supportive team environments. Consequently, the priorities and skills that you choose to focus on in any team environment can be tailored based on whether  [...] ]]></description><content:encoded><![CDATA[<h2 class="wsite-content-title"><span><span style="color:rgb(0, 0, 0); font-weight:700">How to approach supportive vs challenging team environments</span></span></h2>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">It is inevitable that some team environments will be better working environments than others. Challenging team environments can manifest in different ways, but a common theme is that it takes more emotional and mental energy to navigate team interactions and accomplish tasks than in supportive team environments. Consequently, the priorities and skills that you choose to focus on in any team environment can be tailored based on whether it is generally a supportive or challenging environment.<br /><br />&#8203;</span></span><span style="color:rgb(0, 0, 0)">First, you can always control how you approach working in that team, whether or not you have the power to affect or improve the team dynamics in any obvious way. If you find yourself in a supportive, healthy team, that is an excellent opportunity to practice improving your communications skills, asking clarifying questions about team processes and decision making, offering constructive feedback and ideas, and generally experimenting with how you work best in a team environment. Approach it as an opportunity to practice your teamwork and leadership (even if you aren&rsquo;t in a formal position of leadership) skills, as well as whatever skills the project itself is giving you the chance to work on. Healthy teams can be excellent learning environments, and good opportunities to experiment with skill sets that you are less confident about.</span><span><span style="color:rgb(0, 0, 0)"></span></span><br /></div>  <div>  <!--BLOG_SUMMARY_END--></div>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">Challenging teams, on the other hand, regardless of what makes them challenging, can be unsafe or unhealthy learning environments for many teamwork skills. Challenging teams can come in a variety of forms, such as well-meaning but unskilled team management that causes confusion or challenging interpersonal relationships with coworkers which causes stress. In particularly bad cases, challenging teams can include toxic work environments where your mental and perhaps even physical safety (for example if safety procedures are lacking or not enforced) may be at risk.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">However, challenging and even bad team environments can still provide learning opportunities, where you can figure out what </span><span style="color:rgb(0, 0, 0); font-weight:700">doesn&rsquo;t </span><span style="color:rgb(0, 0, 0)">work for you in terms of communication methods, leadership styles to work under and technical processes. Understanding your own needs and preferences when working in a team is an essential part of becoming a good team member and leader, and sometimes challenging environments reveal those needs and preferences faster than good ones.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Depending on what makes a team challenging as a working environment, there may be some things you can do to try to improve communications and/or clarify expectations, as discussed in <a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-three" target="_blank">part three of this article series</a>. However, there may be some teams where those tactics don&rsquo;t work or feel too risky to attempt. In these kinds of team environments, you may need to focus on survival. In a working environment context, survival means focusing on whatever technical skills or knowledge the project gives you the chance to work on, doing what you can to clarify expectations for your work and timeline so you have the best chance at meeting them, and most importantly preserving your energy and mental health (and sometimes physical health), however you need to do that. Don&rsquo;t hesitate to seek outside resources, either from mentors or colleagues outside the team or institutional resources if that is an option for you. You may be best served by choosing to leave a toxic or actively harmful team, as discussed in <a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-eight" target="_blank">part 8, Quitting: a last (but sometimes best)</a> resort. Workplace trauma is a real and unfortunately not uncommon phenomenon, can have serious and sometimes far-reaching consequences on our mental and physical well-being and therefore should be taken quite seriously.</span>&nbsp;</span><br /><br /><span><span style="color:rgb(0, 0, 0)">&#8203;Most teams are a mixture of supportive and challenging elements, with issues and opportunities that shift throughout the life of the team. To get the most out of any team work experience, it is helpful to periodically check in with yourself about how draining your team environment is currently in terms of emotional and mental energy, as well as what learning opportunities (both project-related and teamwork and/or leadership skills) have arisen that you might be able to take advantage of. These evaluations will help you to monitor whether a team environment has become toxic or if you could be doing more to take advantage of being in a supportive environment.<br /><br /><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-five">Click here for Part Five:&nbsp;</a></span></span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-five">How to analyze power dynamics in a team context, and why this is important</a><span><span style="color:rgb(0, 0, 0)"></span></span><br /></div>]]></content:encoded></item><item><title><![CDATA[Team Collaboration Part Three]]></title><link><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-part-three]]></link><comments><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-part-three#comments]]></comments><pubDate>Thu, 02 Sep 2021 16:30:48 GMT</pubDate><category><![CDATA[Team Collaborations]]></category><guid isPermaLink="false">https://www.kellyrmistry.com/thoughts/team-collaboration-part-three</guid><description><![CDATA[Common issues that arise when key elements are missing and what to do about it  It is always helpful to look for gaps in the key elements of team collaboration first when seeking to solve or ameliorate confusion and conflicts in teams. Below I will discuss some common issues that arise if one of the key elements is missing or incompletely implemented, along with suggestions for how to address this lack from a position as a team member but not a team lead.&nbsp;As a general rule, in a supportive  [...] ]]></description><content:encoded><![CDATA[<h2 class="wsite-content-title"><span><span style="color:rgb(0, 0, 0); font-weight:700">Common issues that arise when key elements are missing and what to do about it</span></span></h2>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">It is always helpful to look for gaps in the <a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-two" target="_blank">key elements of team collaboration</a> first when seeking to solve or ameliorate confusion and conflicts in teams. Below I will discuss some common issues that arise if one of the key elements is missing or incompletely implemented, along with suggestions for how to address this lack from a position as a team member but not a team lead.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">As a general rule, in a supportive team environment the first course of action for any of these would be to bring the lack of a key element up to your team lead(s) or supervisor(s) and ask them to address the lack, perhaps including offering suggestions for how to do that. However, this may be difficult or feel risky to do in some team environments, so the suggestions below are tailored towards a scenario where improving your own experience on the team is the goal, rather than improving all team members&rsquo; experiences. <a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-four" target="_blank">Part four, supportive vs. challenging teams,</a> goes into greater depth about how to approach teams with different levels of health and support.</span></span></div>  <div>  <!--BLOG_SUMMARY_END--></div>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0); font-weight:700">Lack of awareness about teammates&rsquo; communication styles</span><span style="color:rgb(0, 0, 0)">&nbsp;</span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">Misunderstandings and interpersonal conflicts can arise when people aren&rsquo;t aware of their teammates' communication preferences, particularly if they are very different from their own. These kinds of even minor conflicts can affect the team dynamic and workflow, and are often difficult to resolve exactly because of their seeming unimportance. It is worth noting that while interpersonal conflict has many causes and is impossible to completely prevent, clashing communication styles is one very common cause that can be addressed to help avoid or ameliorate this issue. Consequently, even conflicts that don&rsquo;t appear to be caused by lack of awareness about communication preferences would likely benefit from addressing this issue.</span></span>&#8203;<br /><br /><span><span style="color:rgb(0, 0, 0)">Giving and receiving constructive feedback, a critical activity in any team, can take much more energy and time without awareness of communication styles. If communication is severely limited by clashing styles, it may even be eliminated altogether (except for formal feedback processes that exist, and even those will likely be less effective), which will certainly lead to a less productive and well-functioning team.</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">To address this issue and improve your experience on this team, share your preferred communication methods with your supervisor(s) and any other team members that you expect to be working closely with, and ask for theirs in return. This can be done either in one-on-one conversations or, if the opportunity arises, in a group context. It may be particularly helpful to focus on your preferences for giving and receiving feedback, as that type of interaction tends to be the most difficult to navigate when communication is compromised.&nbsp;</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0); font-weight:700">Unclear roles and responsibilities for team members</span></span><br /><span><span style="color:rgb(0, 0, 0)">The most common issue arising from this element being missing or incompletely implemented is that decision-making can be difficult and/or prolonged because it&rsquo;s unclear who has final say in a decision and/or who should be involved in the decision-making process. This can easily lead to people being roped in late or left out entirely, leading to decisions that may be overturned later or resentment and frustration building among team members who feel left out of the decision-making process. A common and easy way to spot this issue is if decision-making processes take much more time than it feels like they should and even when made they are still open to challenge. Another common consequence of unclear responsibilities is that work may be duplicated and/or fall through the cracks, which is very likely to affect the project timeline and cause frustration for all team members.</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">To ameliorate this issue, ask about the expectations for your role and responsibilities from your team lead(s) and/or supervisor(s) from the beginning of the project. A particularly useful question to ask is how you fit in the decision-making process for the team. This is both good to know for yourself, and can serve as a prompt to expose if the team lead(s) or supervisor(s) haven&rsquo;t considered what the decision-making process will look like in advance. This question is most useful couched in terms such as &ldquo;how can I contribute to decisions about X&rdquo;, with specificity about what types of decisions you&rsquo;re asking about, as often different kinds of decisions require different levels of involvement from non-lead team members.</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0); font-weight:700">Lack of clear project timeline, milestone and product expectations</span><span style="color:rgb(0, 0, 0)">&nbsp;</span></span><br /><span><span style="color:rgb(0, 0, 0)">Gauging progress towards goals becomes difficult without predetermined timelines, particularly if there aren&rsquo;t clearly defined middle steps towards the end goal. The lack of a detailed timeline, particularly in large teams, can obviously lead to delays in producing project outcomes, but also frequently cause frustration and conflict if team members that need to work together or are working on parts of the project that are interdependent have different ideas of when their tasks should be completed. This is especially important for projects that take months or years to complete, but it is still important for shorter-term projects.</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">On an individual level, if a team lead or supervisor has one idea of what the project timeline or products should be and it is not clearly communicated to other team members, then any failure to meet those expectations can lead to an unfair (and potentially unconscious) negative impression of that person and their work. Negative impressions that have an unclear or unknown source can be very difficult to address and correct, unfortunately. For the team member or subordinates part, it is very frustrating to be judged on expectations that weren&rsquo;t clearly communicated, and it may be difficult to stay engaged and committed to the project, as well as trust the leadership of the team lead or supervisor moving forward.</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">It is always a good idea to set up regularly scheduled check-ins (either actual meetings or through a more preferred communication method), with your supervisor from the beginning of any project, but this is especially important if the project is lacking clear timelines, milestones and/or product descriptions. The frequency of check-ins depends on individual preferences and the type of project, but if you are getting the impression that you are not meeting your supervisor&rsquo;s expectations or that expectations are frequently changing (especially if those expectations are silent), a good first step is to ask to increase the frequency of check-ins. It is also helpful to ask directly if you are meeting expectations, ideally multiple times over the life of the project. This will both give your team lead(s) an opportunity to evaluate for themselves if you are meeting their expectations and give you that feedback, and will likely demonstrate to them that you want to improve and are invested in the team, which is always a good thing.&nbsp;</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0); font-weight:700">Lack of clear conflict resolution processes (or lack of access by all team members to them if they exist)</span></span><br /><span><span style="color:rgb(0, 0, 0)">In a team that lacks clear conflict resolution processes, it is very common for solvable problems and conflicts to persist. Interpersonal conflicts can affect both team cohesion and project objectives, not to mention the health and well-being of the team members involved. An unfortunate potential consequence of conflicts that are not adequately resolved, both interpersonal and project-related, is that reputations can extend beyond the team and the project to affect future interactions and even career prospects for team members. More vulnerable members are particularly at risk for this outcome, with vulnerability defined both in terms of their role in the context of the team and their social identities in the context of the larger culture.&nbsp;</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">Addressing these types of issues is challenging for any team member, but particularly for those in non-leadership positions. Strategies for approaching conflict resolution as a non-team lead will be covered more extensively in <a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-seven" target="_blank">part seven</a> of this series, but in brief, your team lead(s) or supervisor(s) should be the first ones that you can approach for advice and possibly intervention if you are experiencing conflict with a team member. If the conflict is with your supervisor(s) or team lead(s), then seeking advice and possibly allyship from other team members or even mentors outside of the team may be the best recourse. If the team is part of a larger institution or organization, there may be conflict resolution processes that you can access outside the team. It is a good idea to do research about what these processes entail before conflict arises, if possible, as some types of conflict have a limited time window to be addressed through an official process.</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0); font-weight:700">Lack of universally agreed upon and understood technical and/or methodological processes</span><span style="color:rgb(0, 0, 0)">&nbsp;</span></span><br /><span><span style="color:rgb(0, 0, 0)">Technical communications (file or code sharing, for example) between team members may require a lot more back and forth, necessitating more time and energy being spent on what should be a straightforward interaction. Files may even be lost or inaccessible to team members who need them if there is no standardized file sharing procedure. If periodic technical and/or methodological reviews are not built into the project processes, then it is up to individual team members to catch mistakes, increasing the chance that issues will arise late in the project timeline simply because the fewer people who review any single process increases the chances that an issue will be missed. Alternatively, if periodic reviews are built in but the technical process for doing them is not standardized, then it may become a frustrating chore for everyone involved and increases the likelihood of procrastinating or skipping it entirely.&nbsp;</span></span><br /><span>&nbsp;</span><br /><span><span style="color:rgb(0, 0, 0)">If no standardized technical process exists, then you can instigate that conversation with your supervisor(s) and any team members that you interface with on this level. If you have developed preferences from previous work experience for a particular file sharing or task management app, advocate for using that if it's appropriate. The earlier you can have this conversation the better, as sometimes it can be difficult to get buy-in for a new process from team members if the project is already well underway.&nbsp;</span></span></div>  <div><div style="height: 20px; overflow: hidden; width: 100%;"></div> <hr class="styled-hr" style="width:100%;"></hr> <div style="height: 20px; overflow: hidden; width: 100%;"></div></div>  <div class="paragraph"><span style="color:rgb(0, 0, 0)"><br />In the context of a team that is larger than 2 people, bringing up missing elements as a group, particularly in challenging team environments, can be both more effective and less risky than doing it as an individual. This approach may require a bit more effort, as it means having conversations with other team members to get them onboard before bringing it up with the team lead(s). In challenging teams, it may also be helpful to evaluate the relative power of the team members who will be bringing this up with you, and ask the one(s) with the most relative power to be the spokesperson. This will be discussed further in <a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-five" target="_blank">part five, analyzing power dynamics in a team context.&nbsp;&nbsp;</a></span><br />&nbsp;<br /><span style="color:rgb(0, 0, 0)">Finally, you may encounter teams where more than one of the key elements is missing or incompletely implemented. In these instances, it will likely be necessary to prioritize addressing these lacks rather than trying to tackle them all simultaneously. The prioritization decisions you make will depend on the context of the particular situation, but addressing lack of awareness about communication preferences can be low-hanging fruit in terms of effort, and might make any of the others easier to bring up. Additionally, the project timeline, milestones and product expectations might well exist and just haven&rsquo;t been written down or made accessible, or they will also be low-hanging fruit and easy to justify asking about. Alternatively, if the lack of a particular element is causing problems for you (or the team in general), like lack of clear roles and responsibilities or agreed upon technical processes, then it may be useful to focus on those first.&nbsp;</span><br /><br /><span style="color:rgb(0, 0, 0)">&#8203;However you decide to go about addressing these lacks, keep in mind that there is often a lot that you can do to improve your experience of working in a team and sometimes your efforts to improve your own experience will lead to a better team working environment for others as well.<br /><br /><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-four">Click here for Part Four:&nbsp;</a></span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-four">How to approach supportive vs challenging team environments</a><span style="color:rgb(0, 0, 0)"></span><br /></div>]]></content:encoded></item><item><title><![CDATA[Team Collaboration Part Two]]></title><link><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-part-two]]></link><comments><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-part-two#comments]]></comments><pubDate>Mon, 09 Aug 2021 16:35:41 GMT</pubDate><category><![CDATA[Team Collaborations]]></category><guid isPermaLink="false">https://www.kellyrmistry.com/thoughts/team-collaboration-part-two</guid><description><![CDATA[The key elements that make up a great team collaboration &#8203;  All team collaborations have similar basic elements that are required for success, whether it is just between 2 people in an informal collaboration or a team with many individuals created for a large multi-organizational project. The basic key elements of a great team collaboration are: collective knowledge of team members&rsquo; communication method preferences, collective understanding of roles and responsibilities for all team  [...] ]]></description><content:encoded><![CDATA[<h2 class="wsite-content-title"><span><span style="color:rgb(0, 0, 0); font-weight:700">The key elements that make up a great team collaboration </span></span>&#8203;</h2>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">All team collaborations have similar basic elements that are required for success, whether it is just between 2 people in an informal collaboration or a team with many individuals created for a large multi-organizational project. The basic key elements of a great team collaboration are: collective knowledge of team members&rsquo; communication method preferences, collective understanding of roles and responsibilities for all team members combined with clear decision-making processes, established and collectively understood project timelines, milestones and expected products, accessible processes for conflict resolution and shared technical and/or methodological processes.&nbsp;</span></span><br /></div>  <div>  <!--BLOG_SUMMARY_END--></div>  <div class="paragraph"><span style="color:rgb(0, 0, 0); font-weight:700">Collective knowledge of team members&rsquo; communication method preferences&nbsp;</span><br /><br /><span style="color:rgb(0, 0, 0)">&#8203;Communication method preferences can include simple things like whether you have preferences about what method you use to communicate with most, in-person conversations (or via zoom), over the phone, using email, or via a type of direct messaging. Knowing how you like to communicate and what works best for reaching you can be very helpful to know just for your own benefit, and letting other team members know how best to reach you can prevent minor and sometimes not-so-minor conflicts from arising if they are having trouble communicating with you.&nbsp;</span><br /><br /><span style="color:rgb(0, 0, 0)">It may also be useful to consider if there are certain types of communications that you prefer using different methods for. For example, email might be the best way to communicate about deadlines and to schedule meetings, but brainstorming sessions work better for you in-person or on zoom, and getting a quick response from you would require using an app&rsquo;s DM or text. Having this information about your teammates can also save you time and frustration, if you know the best way to get a response from them, you are more likely to receive a quick response, and if the communication is sensitive for any reason, then they&rsquo;ve told you the best method to use and you don&rsquo;t have to guess.&nbsp;</span><br /><br /><span style="color:rgb(0, 0, 0)">Ideally, particularly if a team will be working together for a while, information about everyone&rsquo;s communication preferences is kept in a location that is accessible to everyone. This can also be a conversation that the team has at the outset (or periodically as new team members join), which can serve both the practical purpose of communicating these preferences and is an excellent team building activity to help everyone get comfortable working with each other.&nbsp;</span><br /><br /><span style="color:rgb(0, 0, 0); font-weight:700">Collective understanding of roles and responsibilities for all team members combined with clear decision-making processes</span><br /><br /><span style="color:rgb(0, 0, 0)">At the very least, you should be aware of your role and responsibilities on any team, but it is very helpful for everyone to know what the roles and responsiblities for all team members are. Just the exercise of articulating this can expose gaps or unintentional overlaps in responsibilities, before they can cause problems as the project progresses. Having these roles and responsibilities recorded somewhere and accessible to all is a good practice that will have many benefits, such as make on-boarding new team members easier.</span><br /><br /><font color="#000000">A particularly important aspect of roles and responsibilities&nbsp;is who has decision-making power on the team. Sometimes this is a straightforward question, if it is a small team with a single team lead who has final say on all decisions. However, in larger teams or in teams that include members from different organizations, decision-making processes can become much less obvious and can lead to confusion. A good place to start is to figure out what types of decisions might come up, and map out visually who would be involved in those decision-making processes, what their input would add, and who has the final say. This is of course helpful for team members who are included in decision-making to know, but it is particularly important for those who aren&rsquo;t included, because then they will know who to go to with concerns or suggestions regarding decisions made or in the making.&nbsp;</font><br /><br /><span style="color:rgb(0, 0, 0); font-weight:700">Established and collectively understood project timelines, milestones and expected products</span><br /><br /><span style="color:rgb(0, 0, 0)">&#8203;This element may seem like the most obvious, but it is surprising how frequently timelines and milestones (intermediate goals to achieve as you work towards the final goal) in particular are not written down anywhere. As with all of these elements, it is extremely helpful to write down these types of project plans and share them in a way that is accessible to all team members. This way everyone will be on the same page and can be quickly made aware of updates as changes are made.&nbsp;</span><br /><br /><span style="color:rgb(0, 0, 0)">An important thing to consider when setting project timelines, milestones and expected products is to include information about which deadlines or products are flexible and which are definitely not. Also, for teams that will be working together on future projects, it is very useful to keep clear and evolving records of project timelines. Timelines in particular are almost inevitably subject to change during the life of a project, and having a written record of both the original timeline and adjustments that are made as the project continues are very useful to have in order to set realistic expectations (or make adjustments to the team) during the planning process for the next project.&nbsp;</span><br /><br /><span style="color:rgb(0, 0, 0); font-weight:700">Accessible processes for conflict resolution</span><br /><br /><span style="color:rgb(0, 0, 0)">Conflict resolution processes can be an intimidating thing to bring up in any work environment, for team members at any level. Part seven, <a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-seven" target="_blank">conflict resolution strategies from a non-leadership position</a>, will go into more detail about how to navigate conflicts in a team environment, but for the purpose of setting up a team for success, the important thing about the conflict resolution process is that one exists (in writing), and it is accessible to all team members.&nbsp;</span><br /><br /><span style="color:rgb(0, 0, 0)">The process may look like a formalized and complicated set of processes in a large institution, or in an informal team it can simply be a guide for what types of conflict team members are expected to handle on their own (and perhaps include resources for how to do this), when a team lead(s) or supervisor(s) needs to be involved, and who to go to if a team member feels that they can&rsquo;t resolve an issue on their own. A conflict resolution process doesn&rsquo;t necessarily need to set out every step or cover every conceivable conflict that may arise (in fact it almost certainly won&rsquo;t), but having at least a basic process in place and understood by all, ideally before conflicts arise, will make dealing with the inevitable conflicts that all teams experience both easier and quicker to handle.&nbsp;</span><br /><br /><span style="color:rgb(0, 0, 0); font-weight:700">Shared technical and/or methodological processes</span><br /><br /><span style="color:rgb(0, 0, 0)">The level of investment and time that is put into technological and/or methodological processes is very dependent on the industry or type of project. However, there are some technological processes that all teams have to navigate, and, as is the theme with all of these elements, having these processes agreed upon in advance, written down, and accessible to all team members greatly improves everyone&rsquo;s experience of working in the team.&nbsp;</span><br /><br /><span style="color:rgb(0, 0, 0)">At the very least, all teams need to communicate with each other, and in this day and age that generally means using technology, such as email and apps like Slack. Additionally, most teams will need to do things like schedule meetings and share files (at the very least records of all of the key elements listed above, and likely things like meeting notes). For these types of teams, having a plan for file sharing and storage and knowing team members&rsquo; technical communication preferences may be enough. For teams that rely more heavily on technology, having agreed upon (and written down!) processes can both greatly improve the speed of communication between team members and decrease the inevitable technological frustrations that team members will have to deal with.&nbsp;</span><br /><br /><span style="color:rgb(0, 0, 0)">&#8203;For team members who are not the team lead(s), it may not be in your power to set up these best practices. However, no matter what your position on the team is, you can always do something to improve the team and your experience working in it by sharing your own preferred communication methods, asking other team members about theirs, and asking clarifying questions of your team lead(s) and/or supervisor(s) about the project timeline, milestones and expected products, your role and responsibilities, and technical processes. If you feel comfortable going further, you can also point out the lack of one (or more) of these elements, and offer suggestions and/or ask your team lead(s) to address it. Other strategies to address gaps will be discussed in the next article.<br /><br />Click here for&nbsp;<a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-three">Part Three: common issues that arise when some or all of the key elements are missing and what you can do about it.</a></span></div>]]></content:encoded></item><item><title><![CDATA[Team Collaboration: Part One]]></title><link><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-part-one]]></link><comments><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-part-one#comments]]></comments><pubDate>Mon, 02 Aug 2021 17:01:47 GMT</pubDate><category><![CDATA[Team Collaborations]]></category><guid isPermaLink="false">https://www.kellyrmistry.com/thoughts/team-collaboration-part-one</guid><description><![CDATA[Types of Objectives  Working in any team collaboration requires balancing multiple objectives. There are usually constraints of some kind, time and/or money being the most common, that necessitate making choices between which objectives take precedence or receive more resources at any given time. For any individual working in a team collaboration, there are similar prioritization decisions being made, and balancing these types of objectives is critical for our healthy and productive contribution [...] ]]></description><content:encoded><![CDATA[<h2 class="wsite-content-title"><span><span style="color:rgb(0, 0, 0); font-weight:700">Types of Objectives</span></span></h2>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">Working in any team collaboration requires balancing multiple objectives. There are usually constraints of some kind, time and/or money being the most common, that necessitate making choices between which objectives take precedence or receive more resources at any given time. For any individual working in a team collaboration, there are similar prioritization decisions being made, and balancing these types of objectives is critical for our healthy and productive contributions to any team collaboration.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">&#8203;The most common competing types of objectives that all of us have to balance are:</span></span><ol><li style="color:rgb(0, 0, 0)"><span><span>Your needs as an individual,</span></span></li><li style="color:rgb(0, 0, 0)"><span><span>Team cohesion, and</span></span></li><li style="color:rgb(64, 55, 55)"><span><span style="color:rgb(0, 0, 0)">The project objectives</span></span><br /><span>&nbsp;</span></li></ol> <br /></div>  <div>  <!--BLOG_SUMMARY_END--></div>  <div class="paragraph"><strong><em><span style="color:rgb(0, 0, 0)">Your needs as an individual</span>&nbsp;</em></strong><br /><br /><span style="color:rgb(0, 0, 0)">&#8203;Your needs as an individual can include objectives like professional advancement, mental health, and work-life balance. These types of objectives are always present although the specific goals may change through time, and many of them can be undefined or unconscious. Keeping these types of objectives at the forefront of your mind at least part of the time is vital for ensuring that your needs are being met in a team collaboration, and to identify and address obstacles that prevent you from fulfilling those needs. You are the only one who can set these types of objectives for yourself, and the first one who should prioritize them.&nbsp;</span><br /><br /><span style="color:rgb(0, 0, 0)">Achieving these goals usually requires communicating about them with your team lead(s) and/or supervisor(s), and in a supportive environment that should be sufficient to motivate them to help you balance those objectives with other types of objectives. In an unsupportive environment, you may have to be more creative in working to fulfill those needs. This will be discussed more in <a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-four" target="_blank">part four, how to approach good vs. challenging team environments.</a>&nbsp;</span>&nbsp;<br /><br /><em><strong><span style="color:rgb(0, 0, 0)">Team cohesion</span></strong>&nbsp;</em><br /><br /><span style="color:rgb(0, 0, 0)">Team cohesion objectives include goals like preserving team harmony, working to resolve interpersonal conflicts that arise, and preserving relationships with specific members that you will likely work with again. These types of objectives are not usually ones that any single team member (including a team lead) can achieve on their own, but anyone can work to help prioritize them. Some industries and organizations explicitly value some of these types of objectives as just as important as project objectives, but many industries and organizations do not. Regardless, team cohesion is vital to any team&rsquo;s performance and often is highly influential for how healthy the team environment is for its members.&nbsp;</span><br /><br /><span style="color:rgb(0, 0, 0)">Cohesion doesn&rsquo;t require close personal relationships between all team members, but it does require healthy communication and mutual respect between all team members. These types of objectives are often long-term or continuous for the life of the team. Any team member can advocate for them or work towards achieving them although power dynamics within the team will influence how and in what way a team member will be able to contribute to these goals. This will be discussed further in parts five, <a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-five" target="_blank">analyzing power dynamics in a team context,</a> and seven, <a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-seven" target="_blank">conflict resolution strategies from a non-leadership position</a>.</span>&nbsp;<br />&#8203;<br /><strong><em><span style="color:rgb(0, 0, 0)">Project objectives&nbsp;</span></em></strong><br /><br /><span style="color:rgb(0, 0, 0)">Project objectives are usually the most visible and emphasized for any team collaboration, and include goals like preserving project timeline and producing all project deliverables. The team was constructed with the purpose of achieving these goals, and of course all team members can and should do their part to achieve them. However, these goals should be treated as just one type of objectives of the above three that are valuable to you as an individual and the team as a whole, rather than the only valuable ones as is the case in some organizations and industries.</span>&nbsp;<br /><br /><span style="color:rgb(0, 0, 0)">&#8203;Each of these types of objectives may be top priority for you at different times, but be aware of which one you (and other team members) are prioritizing and which, if any, are being deprioritized, over time. All three are important to maintain in balance, both for you as an individual and to maintain a healthy team dynamic. You may not always be in a position to influence other team members, but you can always control how you personally approach a team project and whether you are keeping all three types of objectives in mind for yourself.</span><br /><br /><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-two">Click here for Part Two: The key elements that make up a great team collaboration</a></div>]]></content:encoded></item><item><title><![CDATA[Team Collaboration Article Series]]></title><link><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-series]]></link><comments><![CDATA[https://www.kellyrmistry.com/thoughts/team-collaboration-series#comments]]></comments><pubDate>Mon, 02 Aug 2021 16:57:12 GMT</pubDate><category><![CDATA[Team Collaborations]]></category><guid isPermaLink="false">https://www.kellyrmistry.com/thoughts/team-collaboration-series</guid><description><![CDATA[Introduction  Team collaboration is the default operating system for humanity. If you dig into the history of any widely acclaimed historical or contemporary figure (scientist, politician, business leader, etc.) you will find in the vast majority of cases that their work and contributions could only have been produced with the support and assistance of other people, often in clearly defined teams. These team collaborations can be very diverse, including being completely informal or formalized in [...] ]]></description><content:encoded><![CDATA[<h2 class="wsite-content-title">Introduction</h2>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">Team collaboration is the default operating system for humanity. If you dig into the history of any widely acclaimed historical or contemporary figure (scientist, politician, business leader, etc.) you will find in the vast majority of cases that their work and contributions could only have been produced with the support and assistance of other people, often in clearly defined teams. These team collaborations can be very diverse, including being completely informal or formalized in an institutional structure, may always consist of the same individuals or have frequently changing membership, and may operate for years or minutes. The common factors are that there are goals to be achieved, and that people are working together to achieve those goals.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">The vast majority of work environments operate in team collaborations in some form or another. In some industries and organizations, these teams are very clearly defined and formally structured, with hierarchies, titled team leaders, and rigid processes that determine how individuals operate and advance in the team. Other industries and organizations have much less defined and formalized team environments, with teams assembled to achieve a single purpose, but individuals in them still work with other individuals in teams to achieve goals, whether it is called that or not.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">For this series of 8 articles, I will focus on team collaborations in the workplace, and specifically on how to navigate any team from a non-leadership position. A lot of emphasis is placed on team leaders, and consequently many resources exist to support them. However, there are many more team members without specific leadership roles than there are team leaders in the world, and their role in the team is just as vital and influential for achieving project goals. More importantly, everyone deserves to work in a healthy team environment, and everyone can contribute to and work towards making that a reality for themselves and others.&nbsp;<br />&#8203;</span></span><br /><span><span style="color:rgb(0, 0, 0)">In this article series, I'll discuss:</span></span><ol><li style="color:rgb(0, 0, 0)"><span><span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-one" target="_blank">Three types of objectives that you should work on keeping balanced when working in any team collaborations as an individual,</a></span></span></li><li style="color:rgb(0, 0, 0)"><span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-two" target="_blank">The key elements that make up a successful team collaboration,</a>&nbsp;</span></li><li style="color:rgb(0, 0, 0)"><span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-three" target="_blank">Some common issues that arise when some or all of these elements are missing and what you can do about it,</a>&nbsp;</span></li><li style="color:rgb(0, 0, 0)"><span><span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-four" target="_blank">How to approach supportive&nbsp;vs challenging team environments,</a></span></span></li><li style="color:rgb(0, 0, 0)"><span><span><a href="http://www.kellyrmistry.com/thoughts/team-collaboration-part-five" target="_blank">How to analyze power dynamics in a team context, and why this is important,</a></span></span></li><li style="color:rgb(0, 0, 0)"><span><span><a href="https://www.kellyrmistry.com/thoughts/team-collaborations-part-six" target="_blank">Considerations when giving and receiving constructive feedback,</a></span></span></li><li style="color:rgb(0, 0, 0)"><span><span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-seven" target="_blank">Conflict resolution strategies from a non-leadership position, and</a></span></span></li><li style="color:rgb(0, 0, 0)"><span><span><a href="https://www.kellyrmistry.com/thoughts/team-collaboration-part-eight" target="_blank">Quitting: always an option to consider.</a></span></span></li></ol></div>]]></content:encoded></item><item><title><![CDATA[Change your perspective: Getting over the dread of fundraising]]></title><link><![CDATA[https://www.kellyrmistry.com/thoughts/change-your-perspective-getting-over-the-dread-of-fundraising]]></link><comments><![CDATA[https://www.kellyrmistry.com/thoughts/change-your-perspective-getting-over-the-dread-of-fundraising#comments]]></comments><pubDate>Wed, 10 Feb 2021 17:04:14 GMT</pubDate><category><![CDATA[Fundraising]]></category><category><![CDATA[Nonprofits]]></category><guid isPermaLink="false">https://www.kellyrmistry.com/thoughts/change-your-perspective-getting-over-the-dread-of-fundraising</guid><description><![CDATA[Fundraising. What is your first reaction to that word? Existential dread, anxiety, a sinking feeling in the pit of your stomach? If so, you are certainly not alone. The majority of people get very uncomfortable with even the possibility that they may be asked to assist with fundraising. Some people may be willing to perform background tasks but would run for the hills if they were expected to actually ask for money. While this reaction is understandable in American culture, fundraising is a comp [...] ]]></description><content:encoded><![CDATA[<div class="paragraph"><span><span style="color:rgb(0, 0, 0)">Fundraising. What is your first reaction to that word? Existential dread, anxiety, a sinking feeling in the pit of your stomach? If so, you are certainly not alone. The majority of people get very uncomfortable with even the possibility that they may be asked to assist with fundraising. Some people may be willing to perform background tasks but would run for the hills if they were expected to actually ask for money. While this reaction is understandable in American culture, fundraising is a completely vital aspect of operations for all nonprofit organizations regardless of size. Consequently, anyone who is working with a nonprofit and is invested in seeing it succeed will need to overcome their aversion to fundraising. The purpose of this article is to help the reader start to set aside their gut reactions, change their relationship with the term &ldquo;fundraising&rdquo;, and be empowered to engage in fundraising activities (even direct asks!) without angst.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">&#8203;That may sound too good to be true, and certainly a single article isn&rsquo;t sufficient to fully accomplish all of that. However, from my own experience I can tell you that just a few key realizations can greatly increase your tolerance for engaging in fundraising. While a lot of practice may be required before you are truly comfortable with it, I hope that the ideas I introduce here will at least allow you to be willing to engage in that practice so you can reach the point of being truly comfortable, and maybe even enthusiastic.</span></span></div>  <div>  <!--BLOG_SUMMARY_END--></div>  <div class="paragraph"><span><span style="color:rgb(0, 0, 0)">First and foremost, </span><span style="color:rgb(0, 0, 0); font-weight:700">fundraising is NOT begging. </span><span style="color:rgb(0, 0, 0)">The act of begging as most people perceive it is that one person is asking for something from another without giving anything in return. American culture is a very transactionally based society, so this type of interaction is generally looked down on and no one wants to be in the beggar&rsquo;s position. So for US-based would-be fundraisers, it is important to realize that when you ask for money on behalf of an organization, </span><span style="color:rgb(0, 0, 0)">you are most definitely offering something in return.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">The organization that you are representing is presumably performing a needed and desired function in your community, and the money that you are asking for will be directly enabling that organization to do its work. I find it most helpful to think of both myself as the fundraiser and the organization I am fundraising for as a conduit between the donor and the mission outcomes that they are investing in. The truly valuable outcome in this interaction is the work being done, not the ones who are doing it. If you can keep this perspective in your mind, it is easy to see that while you may not be directly giving a donor something in return for their donation, their money is being used to accomplish a mission that they as individuals want to see realized and would be unable to make happen on their own.&nbsp;</span></span><br /><br /><span><em><span style="color:rgb(0, 0, 0)">As a side note, this is also important to realize at an organizational level; a nonprofit organization&rsquo;s job is to&nbsp;efficiently and effectively execute programs and activities that will further its mission goal. As a professional fundraiser, I have only once been in the position of coming to realize that the organization I worked for was failing to efficiently and effectively work towards realizing it&rsquo;s mission. Partly because I felt ethically unable to fundraise for them (as well as a truly toxic work environment), I resigned soon after joining the organization. This isn&rsquo;t common but it can happen, and I encourage anyone who is fundraising for an organization (even volunteers) to </span><a href="https://afpglobal.org/ethicsmain/code-ethical-standards"><span style="color:rgb(17, 85, 204)">review the code of ethics </span></a></em><span style="color:rgb(0, 0, 0)"><em>put forth by the Association of Fundraising Professionals, an international professional association for fundraisers</em>.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Another method for changing your perspective is to realize that </span><span style="color:rgb(0, 0, 0); font-weight:700">fundraising is a form of community building.</span><span style="color:rgb(0, 0, 0)"> When you ask someone for money, you are asking them to invest themselves, at least in a small way, in the mission of your organization. All nonprofit missions boil down to improving their communities in some way, whether that community is the population of the world or a handful of students with disabilities in a small town. Asking a donor to be part of that mission is effectively asking them to be an active part of their community, and that interaction can open the door to other types of community engagement. Once someone has invested money, they may be more open to educational communications, requests for volunteers or invitations to attend organizational events. Giving money is just one of the ways that you can ask them to engage with the work of your organization, and it can be an excellent starting point for a deeper relationship that both parties will benefit from.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">&#8203;It is also useful to think about the known or likely interests and aspirations of the specific person that you are asking for a donation. Why are you asking this person to donate? You aren&rsquo;t walking up to a stranger on the street (or if you are, that&rsquo;s a different type of fundraising with its own considerations). The vast majority of the time, you are asking someone who you know for a fact is already interested or invested in the mission of your organization in some way. Thinking about this in advance helps you to both see how your organization is helping further their goals (showing once again that asking for donations is NOT begging), and it will likely help you tailor your approach as well, which is always helpful. Most organizations have missions that touch multiple issues, and a donor might be more interested in one than another. For example, <a href="https://500womenscientists.org/" target="_blank">500 Women Scientists&rsquo;</a> mission is to make science more open, inclusive and accessible by fighting racism, patriarchy and oppressive societal norms. I can choose to emphasize different parts of this mission for donors with different interests fairly easily (for example, making science more open and accessible may be more important to some, while others will care more about fighting racism and/or patriarchy in science), and it is broad enough that some part of this mission is likely to apply to nearly everyone.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Another anxiety that some people have when they think about asking for money is the fear that they will ask for too much money from a donor. In my experience, in practice this is very unlikely - you are far more likely to ask for less than the donor is willing to give. More importantly though, if you were to ask for more than the donor can comfortably give, the most likely scenario is that the donor will consider your ask, and then tell you the amount that they </span><span style="color:rgb(0, 0, 0)">can</span><span style="color:rgb(0, 0, 0)"> comfortably give. An important function of any fundraising ask is that it gives the donor an idea of what your need is, so asking for a specific amount addresses that as well - it gives them a number to react to (either yes; that&rsquo;s reasonable or no; I can give X amount) and gives them information about your goal amount. If you ask for a donation without a specific amount requested, then the donor has to both think about what they can comfortably give and speculate about what you might need, which they likely have no information about. The most likely result of a donor guessing about the amount you might need is that they will give less than you are hoping, through no fault of their own. Most people have no idea how much money a nonprofit or community organization requires to operate, and it is your job to give them the information they need to contribute meaningfully - in this case, by asking for a specific amount.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Changing the terminology that you use for fundraising activities, if only in your own mind, can also be helpful for becoming more comfortable with the concept. The term &ldquo;fundraising&rdquo; emphasizes the activity being done (raising funds) but not what that activity is accomplishing. The more common term that professional fundraisers use is &ldquo;development&rdquo;. Using &ldquo;development&rdquo; puts the emphasis on what is being done with the money; developing the organization, and by extension the mission work. This may seem like simple semantics, and on one level it is, but it can make a big psychological difference if the term &ldquo;fundraising&rdquo; causes a freeze response in you. I personally use both terms, depending on which would be most accessible for my audience, but when I was first learning about fundraising and came across the term &ldquo;development&rdquo;, it helped change my perspective immensely.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">A final trick you can utilize for changing your perspective about fundraising is to think about when you yourself are in the role of donor (or volunteer). What motivates you to contribute to an organization? How does it feel when you are asked for money? If you haven&rsquo;t been asked as an individual (as opposed to through a mass email or social media campaign), can you imagine what it would be like for someone to ask you, in a one-on-one scenario, to contribute to an organization you care about? Your personal preferences for that type of interaction may not hold true for everyone (although it is a starting place for imagining how to ask others, and worth thinking about), but the important thing is that most likely, you would be pretty forgiving of awkward moments or small mistakes if you imagine yourself in the role of donor because at the end of the day, the opportunity to contribute towards a mission that you care about is the important thing. The donation, the fundraisers and the organization itself are just vehicles for that act. They are important too, but it may help you let go of some anxiety to realize that in these situations, you are just one fairly small part of a larger picture.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">So, in summary:</span></span><ul><li><span><span>Fundraising is NOT begging</span></span></li><li style="color:rgb(0, 0, 0)"><span><span>Fundraising is actually a form of community building&nbsp;</span></span></li><li style="color:rgb(0, 0, 0)"><span><span>&#8203;</span></span><span><span>Think about what part of the organization&rsquo;s mission fits with the prospective donor&rsquo;s interests and focus on that</span></span></li><li style="color:rgb(0, 0, 0)"><span><span>Ask for a specific amount</span></span></li><li style="color:rgb(0, 0, 0)">&#8203;<span><span>Change &ldquo;fundraising&rdquo; to &ldquo;development&rdquo; in your mind</span></span></li><li style="color:rgb(0, 0, 0)"><span><span>Put yourself in the donor&rsquo;s shoes</span></span></li></ul><br /><span><span style="color:rgb(0, 0, 0)">There are many wonderful articles and books out there with excellent practical information about how to be a better fundraiser. The most helpful book for me, in my first job as a fundraiser, was </span><a href="https://www.amazon.com/Joy-Fundraising-Terry-Axelrod/dp/0970045565" target="_blank"><span style="color:rgb(17, 85, 204)">&ldquo;The Joy of Fundraising&rdquo; by Terry Axelrod</span></a><span style="color:rgb(0, 0, 0)"> - the author challenges many society-held beliefs about fundraising and nonprofits, as well as offering practical advice for how to ask for donations from individuals. Other resources I turn to frequently for both ideas and practical advice is the </span><a href="https://afpglobal.org/" target="_blank"><span style="color:rgb(17, 85, 204)">Association of Fundraising Professionals</span></a><span style="color:rgb(0, 0, 0)"> (which offers many training opportunities as well as other resources) and the </span><a href="https://blueavocado.org/category/fundraising/" target="_blank"><span style="color:rgb(17, 85, 204)">Blue Avocado</span></a><span style="color:rgb(0, 0, 0)">, for articles on all topics related to nonprofits.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">&#8203;At the end of the day, if you want to help your organization sustain itself and grow, fundraising has to happen in some form, and individual donors are often an excellent place to start. Hopefully the ideas offered here will help you start to feel more comfortable with asking for donations, but at the end of the day the only thing that will truly help is practice. Keep the organization&rsquo;s mission in the forefront of your mind and focus on how the organization is contributing to the community and the donors, and it should be easier to think about asking them to contribute in return.</span></span></div>]]></content:encoded></item></channel></rss>